Privacy and Cookies policy

1. Introduction

Warm Wall Ltd (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information. This Privacy & Cookies Policy explains how we collect, use, and safeguard your data when you visit our website or contact us.

By using our website, you agree to the practices described in this policy.

2. Information We Collect

We may collect the following types of information:

• Personal details you provide (such as name, email address, phone number) when you contact us via forms, email, or phone.

• Technical information such as IP address, browser type, and device information.

• Usage data about how you interact with our website (pages visited, time spent).

3. How We Use Your Information

We use your information to:

• Respond to enquiries and provide our services.

• Improve our website and customer experience.

• Comply with legal and regulatory obligations.

We do not sell or rent your personal data to third parties.

4. Cookies

Cookies are small text files stored on your device when you visit our website.

Types of cookies we use:

• Essential cookies – required for the website to function properly.

• Performance/analytics cookies – help us understand how visitors use our site (only active if you accept them).

• Functionality cookies – remember your preferences to improve your experience.

You can manage or delete cookies through your browser settings.

5. Your Rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you.

• Request correction or deletion of your data.

• Object to or restrict certain types of processing.

• Withdraw consent for non‑essential cookies at any time.

To exercise these rights, please contact us (see Section 7).

6. Data Security & Retention

We take appropriate technical and organisational measures to protect your data. We only keep personal information for as long as necessary to fulfil the purposes outlined in this policy or as required by law.

7. Contact Us

If you have any questions about this Privacy & Cookies Policy or how we handle your data, please contact us trough Contact us page

8. Changes to This Policy

We may update this Privacy & Cookies Policy from time to time. Any changes will be posted on this page with an updated “last revised” date.